Customer Support & FAQ
We are here to help!
Check out our most common questions, or find a topic that you have some questions about. Remember that you can always contact us directly via e-mail.
If you have any questions about your booking, we urge you to visit My Order Page. If you have booked a tour, all the information that you need should be stated in the order confirmation, tickets and documents you have received.
Check out our FAQ below, where you can also see questions by topic.
Booking
Tickets
Transport
Routes
Cancellations
Refunds
Can't find what you are looking for?
If you are uncertain about anything, do not hesitate to contact us!